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Your local bicycle shop of 28 years!
Shredding Since 1995!

Mechanic Position

Description

Want to come work for a growing bicycle retailer right here in the heart of The Berkshires? Think you’ve got what it takes to spin some wrenches in a fast paced work environment?  Come and check out our award winning company culture and core values, focusing on strong growth opportunities by putting the right people in the right places from within our business.


Berkshire Bike and Board is a growing family of local bike shops, all with a singular purpose—to get more butts on bikes. Our company culture is built around the bike - we are dedicated domestiques to our customers, we continually try to empower staff to take action, and of course we are ‘off the front’ in everything we do!  Our environment is a place that values fresh ideas and creative thinking in addition to being fast-paced and demanding. Each of our two stores dominates its local market and we can now call ourselves one of the leading pedal assist dealers in the New England. We're proud to have built what we believe is truly one of the best bike shops in New England and truly a great place to come to work!


Our staff members will tell you that Berkshire Bike and Board is a great place to work. We offer competitive compensation for our industry. Pay is based on experience and talent. We not only great discounts and continuing education to our staff, but full time staff also receive additional benefits including paid vacation time!


Working for Berkshire Bike and Board isn’t just a job at a bike shop--it is a career in the bicycle industry. Our employee development path allows for upward mobility from sales, tech, and management in our local shops to opportunities at our soon to be built brand headquarters. All employees will spend the first few weeks learning our culture, products, and processes—with group rides afterward. Other company-sponsored training includes brand-specific and fitting seminars as well as training to help match bikes perfectly with riders and consistent training on new products and practices for our mechanics.


If you are open to new ideas and excited about participating in an environment where delivering an outstanding customer experience is our guiding principle, check us out. And if you're passionate about bicycles, you’ll fit right in!


General Responsibilities

  • Identify faults, damage, and wear on all types of bicycles.

  • Estimate parts & labor costs and provide customer quotes.

  • Carry out routine maintenance service and safety checks on bikes.

  • Repair bikes: (i.e. wheels, derailleurs, brakes, levers, cables, chains, tires).• Wash and clean bikes.

  • Maintain inventory of parts in bike shop for retail and rental fleet.

  • Keep workshop clean, maintain tools & equipment in good repair.

  • Inspect returning rental bikes before they return to bike rental fleet.

  • Maintain record of all service work performed on bike rental fleet.

  • Sell products and repair services using POS software.


Requirements

  • 1-3 years of experience recommended. Would like experience with modern bike technology.  Certification preferred as well. 

  • Ability to work in a fast paced environment.

  • Excellent reliability.

  • Customer service experience preferred.

  • Good communication skills. Communicating progress and timelines will be critical to your success.

  • Ability to concentrate on your task all day.  This job requires 8 hours of solid attention, on your feet, day in and day out.

  • The ability to lift 50 pounds head high.

  • Enthusiasm for bicycles and riding experience are certainly preferred.